TEN YEARS OF EXCEPTIONAL FUND ADMINISTRATION
10 Year Celebrations:
Des Johnson, CEO of Centaur USA and Karen Malone, Founding Partner of Centaur Fund Services reflect on 10 Years of Exceptional Fund Administration from Centaur Fund Services.
See photos from the 10 Year Anniversary Party in New York, Sept 24, 2019.
Des Johnson outlines the story of Centaur so far at the 10 Year Annivesary Party in New York.
See a slideshow from the 10 Year Anniversary Party in New York, Sept 24, 2019,
See photos from the 10 Year Anniversary Party in London,
May 15, 2019
See a slideshow from the 10 Year Anniversary Party in London,
May 15, 2019
See photos from the 10 Year Anniversary Party in Bermuda, Oct 23, 2019
See a slideshow from the 10 Year Anniversary Party in Bermuda,
Oct 23, 2019
See photos from the 10 Year Anniversary Party in Dublin, Sept 13th 2019
Centaur opened it's doors in 2009 and has had an exceptional first decade in business. This year will see multiple celebrations to mark 10 years in business in both the US and Europe. Make sure to come back and visit regularly to see the latest news and information.
10 OF OUR PROUDEST ACHIEVEMENTS
- WE JUST CELEBRATED OUR BEST YEAR YET
2018 was a record year for Centaur and the firm is on track for many more successes in 2019 and beyond as our services expand and client numbers increase.
- FOCUS ON TECHNOLOGY
Centaur has invested heavily in a technology platform that delivers open, transparent, customizable reporting.
- NINE LOCATIONS WORLDWIDE
With four new offices opened in 2018 Centaur has expanded its U.S. and European footprint to nine offices worldwide.
- CENTAUR PRIVATE EQUITY (PE)
Centaur invests heavily in the technology and team to support Centaur PE which has experienced phenomenal growth in the past three years.
- MULTIPLE AWARD WINNER
Centaur has won multiple awards in the US and Europe, most recently at the annual HFM Week US Awards and the European Hedge Fund Services Awards.
- ACCOUNTABILITY COUNTS
At Centaur we believe in being accountable in all of our services. We sign up to detailed deliverables in all of our legally binding administration agreements and agree comprehensive Service Level Agreements with our clients.
- 100% CLIENT RETENTION
Centaur works hard to build a ‘client first’ culture throughout the firm. This is why Centaur is proud to say that we have not lost a client since our inception in 2009.
- MANAGEMENT CONTINUITY
Centaur’s experience and continuity of staff run throughout the firm. The owners and senior management team have worked together since 1997 and bring a wealth of industry knowledge and experience to Centaur.
- COMMITMENT TO CLIENTS
Centaur scored 93% “excellent” level of satisfaction in its most recent Client Survey. This is due to a complete understanding by Centaur of stakeholder needs with dedicated teams working directly with clients.
- OUR PROFESSIONAL TEAM
As a CPA and ACCA approved firm, Centaur places real value on employee training to ensure each member of the Centaur team reaches their full potential.
WORDS FROM OUR SENIOR MANAGEMENT TEAM
"I believe that technology is critical to client service. Centaur has invested heavily in a technology platform that supports our professional teams and enables them to deliver the best service for clients. We constantly review our processes and controls as well as the security polices and provisions in place to ensure total security for our clients.”
Karen Malone, Founding Partner
"I'm particularly excited about the future of Private Equity which will play a significant part in our future. The sector is set to be a major driver of business growth for Centaur in 2019 and beyond. In the last 12 months, Centaur has hired senior staff in PE across four locations and has invested heavily in PE specific technology to support clients."
Ronan Daly, Founding Partner
"It's worth mentioning that 50% of Centaur's clients have migrated from other service providers. We are proud to be renowned in the industry for our smooth transition services. Our product and service teams that are assigned to clients manage each project efficiently and effectively to ensure seamless continuity of service."
Eric Bertrand, Founding Partner
"Centaur's clients have shaped the firm's growth. We listen to our clients and are continuously adapting our systems and processes to fulfill their needs. I would like to thank everyone we work with for their unwavering support over the last 10 years and look forward to continuing to build our relationship in years to come."
Gavan McGuire, Partner
"We are proud that Centaur is one of the fastest growing firms in the industry. Just last year we saw an increase in Assets Under Administration of 70%. Our success comes from our focus on a quality client experience and we are fully committed to ensuring our positive client rating remains the best in the industry."
Des Johnson, Partner
CENTAUR IN NUMBERS: 2019
Centaur is one of the fastest growing firms in the industry. By following a successful growth strategy, Centaur continues to increase its product offering and expand its global footprint. Below are some of the key numbers for 2019 as we mark our ten year anniversary.
75%: INCREASE IN ASSETS UNDER ADMINISTRATION IN THE LAST 12 MONTHS
300%: GROWTH IN DEPOSITARY ASSETS OVER THE PAST 2 YEARS
NINE: LOCATIONS GLOBALLY SPANNING TWO CONTINENTS
100%: CLIENT RETENTION SINCE CENTAUR’S INCEPTION 10 YEARS AGO
50%: INCREASE IN NUMBER OF CLIENTS IN THE LAST 12 MONTHS
40%: INCREASE IN NUMBER OF STAFF IN THE LAST 12 MONTHS
RAPID GROWTH BASED ON CLIENT-FOCUSED SERVICE
The success of Centaur’s strategy can be seen in the growth of its client base. Over the past three years, Centaur has added significant new business, increasing assets under administration by over 300%. Most impressively of all, the firm has retained every client over its ten years of business.
FULL CLIENT RETENTION
Centaur’s client base grew by 50% over the past twelve months, from 40 to over 60 clients. These clients include hedge fund, private equity and ILS managers. Ensuring a quality client experience is part of Centaur’s DNA and the firm works hard to build a client first culture throughout the firm. This is why Centaur scored 93% for “extremely satisfied” in its 2017 Client Satisfaction survey.
RAPID GROWTH IN AUA AND DEPOSITARY ASSETS
In the last 12 months, Centaur added significant new business with its assets under administration passing $35 billion and assets under depositary exceeding $6 billion.
Technological capabilities are considered as important as accounting capabilities for Centaur. Continual investment in technology provides a safe and secure environment for client data, backed by partnerships with the best technology firms the industry has to offer. All systems are continuously tested for vulnerabilities and alerts.
SEAMLESS TRANSITION SERVICES
Centaur’s Transition Services are respected throughout the industry. Centaur has successfully transitioned funds of all sizes that choose Centaur for its superior service and peace of mind.